Returns & Exchanges

At Dennison Watch, we want you to be completely satisfied with your timepiece. If you are not entirely happy with your purchase, we offer a 30-day return policy for items in original, unworn condition.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the item you wish to return and receive your RMA number.

2

Prepare the Package

Place the watch in its original presentation box with all manuals and warranty cards, ensuring it is securely packed in a shipping carton.

3

Ship to Our Facility

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our master watchmakers inspect the item for quality assurance, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing